The Future of Commerce Enablement with Greylock’s Mike Duboe

As a GP at Greylock Partners and a former growth lead at Stitch Fix, Mike Duboe is an expert at leveraging ecommerce data analytics. Leaning on his unique experience as both an operator and an investor, Mike shared his insights around the tight-knit ecommerce community, new enablement technologies, and analytics debt.
November 1, 2021
by
Tydo and Mike Duboe logos on a white background

The Future of Commerce Enablement with Greylock’s Mike Duboe

Mike Duboe is a General Partner at Greylock Partners and previously led growth at Stitch Fix. Greylock’s portfolio includes companies like Postscript, Figma, Discord, and Roblox.

Leaning on his unique experience as both an operator and an investor, we chat with Mike about his insights around the tight-knit ecommerce community, enablement technology, and analytics debt.

The Evolution of Ecommerce Infrastructure 

Mike has been closely studying and following the evolution of Shopify as a third-party developer ecosystem. Now, anyone can try their hand at building an app without engineers. Plus, it's possible to start and scale a business with only one or two FTEs. That's powerful.

With the proliferation of new tools and third-party apps, the larger issue is disaggregating the data.

That's why Mike is bullish on data analytics tools.

They can help brands make smarter, more informed decisions across all company functions—whether it's paid growth or organic content.

The most straightforward way to acquire users may be through paid marketing channels. But, in his role at Stitch Fix, he experienced the pains of those platforms.

Now, he's most interested in helping merchants attract and acquire users through an even more diverse set of channels.

“The ability to make sense of data, even the process of aggregating it, is a complete headache. That’s exactly where Tydo comes in.”

Leveraging Data as a Differentiator 

Now that there are more marketing channels than ever before, the key is to merge great creative with even better measurement tools. To leverage data, brands need to ask themselves three key questions:


  1. How can we mitigate dependency on one channel?
  2. How can we find ways to grow outside of our user base?
  3. How can we make the economics work to improve payback—both quality and cost? 

Once brand founders and operators work through these questions, they'll be on the right path.

When it comes to understanding data at a company level, Mike says the largest disconnect is between creatives and growth analysts.

From his point of view, it's important to get everyone in the same room and to use the same data-driven language to keep folks in the loop. The entire team should know what's working and what's not working.

Then, the team can decide what levers to double down on.

“Removing the disconnect between creatives and analysts is massive. It sounds trivial, but for a big company, it's truly impactful.” 

Report Cards

Free

Report Cards is a customized glimpse into your business, delivered to your inbox for free.

Report Cards consolidates all your key metrics across platforms for an at-a-glance pulse of your business.

Discover metrics for every team member so they can stay updated with the right data on a daily, weekly and monthly basis.

It's free because we believe everyone should have access to the basics.

Learn more
Base for feature illustration

Portfolio

Portfolio is a hub for analytics across multiple Shopify stores. The perfect tool for agencies.

See an aggregate view of all your data for all your stores in one place.

Make real time assessments on marketing initiatives across every storefront you manage.

Analyze the performance of one store versus another in seconds.

Learn more
Screen 1
Base for feature illustration

Noah Wunsch

Founder & CEO,
Ruby
BOOK PICK
Ramping Your Brand
James F. Richardson, PhD
0:00
2:00
Show transcript
Hide transcript

Paul Voge

Founder & CEO,
Aura Bora
BOOK PICK
High-Hanging Fruit: Build Something Great by Going Where No One Else Will
Mark Rampolla
0:00
2:00
Show transcript
Hide transcript

Andrew Benin

CEO & Cofounder,
Graza
BOOK PICK
Salt Sugar Fat
Michael Moss
0:00
2:00
Show transcript
Hide transcript

Becca Millstein

Cofounder & CEO,
Fish Wife
BOOK PICK
The Secret Life of Groceries Benjamin Lorr
0:00
2:00
Show transcript
Hide transcript

Allie Dempster

Cofounder,
Lupii
BOOK PICK
How to Change Your Mind Michael Pollan
0:00
2:00
Show transcript
Hide transcript

Michael Sharon

Cofounder & CEO,
Taika
BOOK PICK
The Beginning of Infinity
David Deutsch
0:00
2:00
Show transcript
Hide transcript

Michael Wieder

Cofounder, President, & CMO,
LALO
BOOK PICK
The Checklist Manifesto
Atul Gawande
0:00
2:00
Show transcript
Hide transcript

Stefany Nieto

Cofounder,
Mojo Microdose
BOOK PICK
The Immortality Key
Brian Muraresku
0:00
2:00
Show transcript
Hide transcript

Cattie Khoury

BOOK PICK
Extreme Ownership
Jocko Willink and Leif Babin
0:00
2:00
Show transcript
Hide transcript

Alex Onsager

Cofounder & CEO,
Character
BOOK PICK
Competing Against Luck Clayton Christensen
0:00
2:00
Show transcript
Hide transcript

Steph Hon

Founder & CEO,
Cadence
BOOK PICK
Open
Andre Agassi
0:00
2:00
Show transcript
Hide transcript

Katina Mountanos

Founder & CEO,
Kosterina
BOOK PICK
Pour Your Heart Into It
Howard Schultz
0:00
2:00
Show transcript
Hide transcript

Dee Charlemagne

Cofounder,
AVEC
BOOK PICK
Shoe Dog
Phil Knight
0:00
2:00
Show transcript
Hide transcript

Cristina Ros Blankfein

Cofounder,
Swoon
BOOK PICK
Shoe Dog
Phil Knight
0:00
2:00
Show transcript
Hide transcript

Peiman Raf

Cofounder & CEO,
Madhappy
BOOK PICK
Shoe Dog
Phil Knight
0:00
2:00
Show transcript
Hide transcript

Libie Motchan

Cofounder,
Fulton
BOOK PICK
Burn Rate
Andy Dunn
0:00
2:00
Show transcript
Hide transcript

Chris Meade

Cofounder,
Crossnet
BOOK PICK
Double Your Profits
Bob Fifer
0:00
2:00
Show transcript
Hide transcript

Maggy Nyamumbo

Founder,
Kahawa 1893
BOOK PICK
The Big Brand Lie
Eddie Yoon, Nicolas Cole, Christopher Lochhead
0:00
2:00
Show transcript
Hide transcript

David Phan

Founder,
Huppy
BOOK PICK
The Slight Edge
Jeff Olson
0:00
2:00
Show transcript
Hide transcript

Cole Pearsall

Cofounder & Chief Sales Officer,
Acid League
BOOK PICK
Business Stripped Bare Richard Branson
0:00
2:00
Show transcript
Hide transcript

David Fudge

Cofounder & CEO,
Aplos
BOOK PICK
The Big Leap
Gay Hendricks
0:00
2:00
Show transcript
Hide transcript

More about the project

Here at Tydo, we try to highlight DTC founders who run their business in various ways. And, that's because there's no "right" way to run a DTC brand.

This project illustrates exactly that. Whether it's how a founder supports their team or how they talk about mental health in the workplace, every founder has a different approach. How do they discover these different approaches? One way: reading. Discover the greatest books that have changed the way 15+ founders think about or operate their business.

You can also listen to these book picks on Spotify or Anchor.fm.

Brandon Amoroso

Founder & President,
Electriq
GIFT PICK
AM to PM Set
by Brooklinen
For the friend who has everything (or when I have no idea what else to get!) this Brooklinen candle set is my go-to gift. It has a classic look, and each scent gives off a homey, exceptionally cozy vibe—perfect for the winter months.

Juliana Casale

Head of Brand and Community,
Wonderment
GIFT PICK
Desert Planter
by Jungalow
A lot of my friends either have a ton of indoor plants, or aspire to be the kind of person who has tons of indoor plants. Jungalow has a nice little selection of live plants in their online store, and they sell super cute planters like this one to house them in. Instantly add ambiance to any party you attend!

Tom Shea

Cofounder,
Adgile
GIFT PICK
Long Jambys
by Jambys
I try not to show up to a dinner party empty-handed. I love bringing “performance inactivewear”—better known as Jambys!  After a night spent entertaining, every host needs time to sit back, relax, and reset. And, what better way to do that than in a pair of super soft, Jamby joggers?!

Rhian Beutler

CEO/Founder,
Govalo
GIFT PICK
The Mini Essentials
by Brightland
Brightland's capsule sets are one of my favorite things to gift a party host. This set does it all—perfect for a charcuterie board or a drizzle on a crusty loaf of bread. It comes in a beautifully designed gift box that makes you feel like you are giving a gift that everyone can enjoy together and use even after the party is over!

Mike De Santis

Direct of Biz Ops,
Doris Dev
GIFT PICK
Humidifier
by Canopy
With winter right around the corner, you have to make sure your loved ones and friends don't dry out! When the heat comes on, the Canopy Humidifier helps to provide humidity in your home! Plus, the built-in aroma diffuser is a great alternative to candles!

Yair Slasky

Business Operations,
Fondue
GIFT PICK
Sampler Pack
by Olipop
You can never go wrong with Olipop—the soda that tastes good and is good for you! Same-day delivery makes for a perfect last-minute gift! I'll be stocking up on a few Sampler Packs this holiday season.

Robi O’Cleirigh

Marketing Manager,
Relo
GIFT PICK
The Classics Box
by Bad Brownie
Whilst I’ve never needed a party as an excuse to chow down on these bad boys, they’re the perfect gift for your host! Easy to share, and a real crowd pleaser, Bad Brownies are a great go-to, holiday sweet treat.

Arjun Jolly

COO/Cofounder,
adQuadrant
GIFT PICK
Sandwich Thins
by Outer Aisle
A healthy and allergy-conscious addition to any dinner, these delicious cauliflower sandwich thins are a top-notch alternative to bread (gluten free and sugar free). They’ll be a fan favorite at the dinner table.

Never miss an update from Tydo

Thank you! Be on the lookout for updates.
Hmm, something when wrong

Zack Elias

Director, Partnerships,
Plobal Apps
GIFT PICK
Open House Bundle
by Life in Lilac
The name says it all—Open House. This is my go-to gift for anyone hosting during the holidays (and a bottle of wine, of course)! Open House is a clean, crisp scent perfect for every day. If fresh laundry isn’t your vibe and you prefer woodsy/smoky notes, Life in Lilac has plenty of A+ scent options.

Nik Sharma

GIFT PICK
Matcha Variety Pack
by Chamberlain Coffee
No one says no to a good cup of caffeine in the morning. In fact, if there was a way to inject caffeine in my veins, I'd be open to testing that. But, the issue with most caffeine is there's always a crash! The crash sucks... you feel tired and unfocused, you just wanna take a break. This is where matcha comes in... but for those who don't want JUST the taste of green soil, Chamberlain Coffee created the perfect flavored matcha. Emma personally worked on these blends, so you know they taste amazing and just as good (if not better) than they look.

Jessica Grossman

Founder/CEO,
In Social
GIFT PICK
Best Seller Bundle
by Three Ships
Who doesn't want the gift of better and brighter skin? Our friends at Three Ships Beauty are the leaders in natural skincare that actually works! Starting with the bestseller bundle helps giftees discover which products (if not all!) work best for their skin.

Kate Cassidy

Partner Marketing Manager,
Tydo
GIFT PICK
Drizzle & Sizzle
by Graza
I love showing up to a party with a practical gift the host can and will actually use. Graza's Sizzle and Drizzle squeezable olive oil set is a welcome addition to any kitchen—plus, they fit perfectly in a wine bottle sized gift bag.

Marcus Ohanesian

Partners Manager,
Trellis
GIFT PICK
Lastra Holiday Mug
by Vietri
This hand-painted Italian stoneware mug is a great gift for any hot cocoa or coffee drinker! If you want to go the extra mile, include a bag of coffee beans or hot chocolate mix.

Phillip Jackson

Cofounder,
Future Commerce
GIFT PICK
Tile Mat
by Letterfolk
I’ve waxed poetic about Pattern Brands over the last few years—and I’ve quickly fallen for one of their newest brand acquisitions. The Letterfolk Tile Mat is a unique gift for any host. It looks on point in any home. Plus, it’s endless fun to customize!

Maier Bianchi

Founder,
Bemeir
GIFT PICK
Haitian Moringa: Hair, Skin, & Nails Vitamins
by Kreyól Essence
Haitian Moringa vitamins are a versatile gift with multiple uses and beneficial health properties. I love giving the Pineapple Rhum Punch flavor! Introducing items from diverse cultures, especially ones from black-owned businesses that deserve recognition, brings me joy.

Never miss an update from Tydo

Thank you! Be on the lookout for updates.
Hmm, something when wrong